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Service and Maintenance Robot System

If your robot crashes or you notice the first signs of a problem with your equipment, PNC TECH service engineers have over 10 years of expert robotics experience to get your production back on track.

Our robotics service team is available 24/7 to provide the support you need to maximize your productivity. Our team takes on any age, variant or model of ABB, Fanuc, KUKA, Yaskawa/Motoman, Kawasaki, Nachi or Delta robot.

Our troubleshooting offer includes technical support, on-site repairs, corrective maintenance and workshop repairs.

Maintenance service:

  • Preventive maintenance:

Preventive maintenance is performed by our dedicated PPM (Planned Preventive Maintenance) team at predetermined intervals to reduce the risk of robot failure.

During routine maintenance visits, the team checks your robot and controller, completing routine maintenance activities (such as lubricating mechanical components, testing batteries, and backing up software) and replace predefined parts.

  • Robot health check:

PNC TECH offers a Robot Condition Check, which is typically used when a customer purchases a used or refurbished robot to identify potential problems.

Our service engineers perform a 60-point visual inspection of the robot and controller, and provide a report on their findings and recommendations.

  • Robot Improvement and Restoration:

We can also refurbish or repair your existing robotic equipment in our workshop to extend the life of the robot. Helps you keep your existing robot base while keeping prices lower than new robots.

We can also source and refurbish pre-owned robots for you.

Repair Services

  • Technical Support

When your robot has an unexpected stop and needs to get your Robot back into production as soon as possible, just call our support number. One of our experienced robotics service engineers will be on hand to answer your robot technical questions.

  • On-site Repair

70% of robot problems can be fixed after receiving technical support from one of our robot technical support engineers over the phone.

However, if this is not possible and you need a robotics service engineer to visit the site to complete the repair, a PNC TECH Service Engineer will be on site as soon as possible to get you up and running.

  • Maintenance and repair

Some companies prefer a run-to-failure maintenance strategy for their robots (basically, robots run until failure and then repaired or replaced), over a maintenance strategy robot prevention (a service performed while the robot is still active so that it does not fail unexpectedly).

So, for these customers, we offer repair maintenance, with a quick response package to help you get your robot back up and running and start production by repairing the robot. robot or replaced with a new or repaired robot.

  • Sửa chữa tại Workshop

PNC TECH has the facility to repair your robot and controller in our specialized workshop. The service includes an initial assessment, a report identifying the problem(s), our suggested repair options, and a quote for parts and labor.

All PNC TECH controllers and robot repairs are completed to the original manufacturer’s specifications and instructions using the original manufacturer’s spare parts or equivalent equipment. available.

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